Returns

Send us an email at info@hairqueenla.com


Our Return / Exchange policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a repair, refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Non-returnable items:
-Lashes

-Electronic Tools

-Hairstyling Tools

-Hairstyling Products

-Merchandise/Outfits

-Glue, Spray glue, Gel glue

-Sale Items purchased with promotion or coupon


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. this includes all items bought with the $250 coupon.

Exchanges 
our store policy states no exchanges or refunds. Email info@hairqueenla.com.

Address: 5363 Wilshire Blvd, Los Angeles CA 90036, United States.