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Online Return Policy

  • All sales are final the moment the product has been altered from its original state or has been installed.
  • We will not exchange or refund any merchandise that has been brushed, picked, cut, processed, installed, or removed from its weft.
  • Exchanges and refunds are only considered within 3 days after delivery. However, the product must be in its original state.


Because the hair originates from various individuals, the texture/color might be slightly different than the pictures on our website. However, we work hard to pair the bundles in similar patterns and hair colors.


Billing and shipping address must be the same.
PayPal billing and shipping address must also be same.